MODULE 14 · ANALYTICS & INSIGHT← CAPABILITY MATRIX
14.
Module · Analytics & Insight

Revenue is not profit.

Live reporting with filters for date range and CSV export when your accountant asks. The dashboard separates money collected from materials, subcontractor cost, and real margin.

Capability Sheet

Inside the module.

Each capability below is a real, shipping piece of the product — with the reason it matters in a working shop, not just what it does.

14.A
Capability

Revenue over time

Daily, weekly, or monthly aggregation. Trend lines over a quarter, year, or custom range.

Why it matters

You see seasonality and growth without building a spreadsheet.

14.B
Capability

Gross profit dashboard

Revenue, materials cost, subcontractor/vendor cost, and real gross profit appear in the owner cockpit.

Why it matters

The Friday-night lookup is not just 'what did we collect?' It is 'what did we keep?'

14.C
Capability

COGS split

Materials and vendor cost are separated instead of being buried inside generic expenses.

Why it matters

You can tell whether margin is leaking through product usage, outsourced labor, or pricing.

14.D
Capability

Average ticket

Average ticket excludes partially paid orders so the number is not dragged down by open balances.

Why it matters

The KPI matches completed revenue reality instead of payment timing noise.

14.E
Capability

Member health

Active, cancelled, and at-risk member counts. Churn rate.

Why it matters

Catch the bleeding early — not after a quarter.

14.F
Capability

Lead → order conversion

Percent of leads that became orders, segmented by source and status.

Why it matters

The pipeline leak shows up as a number, not a vague feeling.

14.G
Capability

Top customers

Ranked by lifetime revenue.

Why it matters

You know who to call when you launch a premium package.

14.H
Capability

Service popularity

Which services ran the most volume and revenue.

Why it matters

The upsell you've been pushing either works or doesn't — by the numbers.

14.I
Capability

Marketing ROI

Revenue per source vs. spend per source.

Why it matters

The ad-budget conversation ends with a number, not a hunch.

14.J
Capability

Expenses insight

Expense reports show where money left the shop across vendor bills, materials, and cost categories.

Why it matters

The cost side becomes searchable instead of becoming a receipt pile.

14.K
Capability

CSV export

Every report exports to CSV.

Why it matters

The data doesn't live in a walled garden. Hand it to your accountant or a BI tool.

Integrations

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RechartsCSV export
END OF MODULE 14 · ANALYTICS & INSIGHTSTART HERE

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