MODULE 16 · PLATFORM← CAPABILITY MATRIX
16.
Module · Platform

The platform your shop actually runs on.

Auto Detailing CRM runs on managed cloud infrastructure from established providers. Customer data is stored in a U.S. cloud region and protected with encrypted connections, access controls, workspace-level data separation, and provider-managed backup practices. When another tool needs to join the workflow, connect it directly or through Zapier using the open API.

Capability Sheet

Inside the module.

Each capability below is a real, shipping piece of the product — with the reason it matters in a working shop, not just what it does.

16.A
Capability

Multi-language UI

English and Spanish across the dashboard and customer-facing surfaces. Per-user choice.

Why it matters

The tech whose English is second picks the language they work in.

16.B
Capability

2FA via TOTP

Time-based one-time password. Any authenticator app works — Google Authenticator, 1Password, Authy.

Why it matters

The shop owner who cares about security gets it; the one who doesn't still has an option.

16.C
Capability

Tenant isolation

Records, files, and queries are scoped to the shop's workspace using tenant-level access controls.

Why it matters

Your customer list, orders, and revenue are designed to stay private to your shop and authorized users.

16.D
Capability

Managed U.S. cloud infrastructure

Customer data is stored in a U.S. cloud region using managed infrastructure from established providers, with encrypted connections, access controls, and provider-managed backup practices.

Why it matters

Your shop's records run on managed cloud services instead of a one-off server setup.

16.E
Capability

Per-plan usage limits

Customer count, order count, lead count are capped by plan and enforced before insert.

Why it matters

You pay for what you use; you know when you're hitting the ceiling before it embarrasses you.

16.F
Capability

Multi-channel notifications

Email (order confirmations, password resets) and SMS (appointment reminders, membership pass delivery) configured per tenant.

Why it matters

Customers get what they expect, on the channel they prefer.

16.G
Capability

File storage

Order photos, logos, wallet-pass assets — all stored with per-tenant scoping.

Why it matters

Uploads go where the records live. No separate filer, no third vendor.

16.H
Capability

Open API and Zapier workflows

Use the open API directly or connect it to Zapier to move supported CRM data and actions between Auto Detailing CRM and the other tools in your workflow.

Why it matters

A form, spreadsheet, or back-office tool can join the workflow without making the team copy the same details by hand.

Integrations

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Managed cloudTwilioOpen APIZapier via API
END OF MODULE 16 · PLATFORMSTART HERE

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